The Wilde Automotive Family is a family-owned and operated business founded by Harold L. in Sarasota, is a full-service Lexus dealer and active member of the Wilde Automotive Family. Wilde Lexus Sarasota, located at 4883 Clark Rd. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. The site offers more than 4 million sales and service reviews across 42,000 U.S. "We express our sincerest gratitude to our dedicated team and our loyal customers for helping us achieve this award."įounded in 2002, DealerRater, a Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. "Wilde Lexus Sarasota is honored to be named among the best automotive dealers in the country," said Wilde Lexus Sarasota General Manager Wade Tucker.
Wilde Lexus Sarasota has demonstrated consistently high PowerScore ratings for customer satisfaction, once again, placing it in the top of its class. Reviewers evaluated Wilde Lexus Sarasota on its customer service, quality of work, friendliness, pricing and overall experience. The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. "The quality and number of reviews for Wilde Lexus Sarasota speak volumes of the top-notch experiences they provide to customers." "Car buyers have spoken and have identified Wilde Lexus Sarasota as the best Lexus dealer to do business with in the U.S.," said DealerRater General Manager Jamie Oldershaw. and Canada.įor the fourth year, Wilde Lexus Sarasota has been distinguished as the best Lexus dealer in the nation by consumer reviews of dealership experiences shared on, which has a reachable audience of more than 32 million consumers per month.
25, 2018, DealerRater announced Wilde Lexus Sarasota as the winner of the 2018 DealerRater Lexus Dealer of the Year Award, which recognizes the top automotive dealerships by brand across the U.S. The only way we can be successful and accomplish that 100% of the time is by having a tool like Nextup to manage people and ensure that they’re at the right place, at the right time, so it never gets missed.SARASOTA, FL, Febru/24-7PressRelease/ - On Jan. It seems so simple, opening a door, but it’s kind of a lost art in society. It’s the only way we can ever really accomplish this ‘wow factor’. It really isn’t.Įverything is tied to your smartphone and it’s tied to a kiosk. It’s a big responsibility, and nothing drives a dealer principle crazier than if somebody has to grab the door handle on our building and have to open it themselves.īut it is not possible without having Nextup. So I think the technology behind Nextup’s platform has really kept us even more on top of this facet of our operation, like the SMS features that allows for easier communication between managers and sales team, letting them know where they are in the queue. I think when you set that expectation with your guest, if you ever miss, I think it’s a real let down.
“We have a policy at our dealership where you hold the door for every person that walks in. Lexus of Edmonton’s Founder, Herb Anton, built an environment of excellence on a simple gesture. Nextup provides in-depth tracking for customer engagement processes and provides insights to improve both customer service and time management. There are four components within the Nextup platform: Engage: focused on Sales, Drive: tracking and auditing the test-drive Transact: geared towards Finance and Maintain: targeting Service activities. It assists dealerships in monitoring and measuring team performances while ensuring effective customer engagement in the showroom, in the finance office, and in the service drive. The Nextup Up System was created 11 years ago in Anaheim, California. Why would a dealership be looking at a product like Nextup when nothing needs fixing? There lies the intrigue for this particular case study. In the case of Lexus of Edmonton, they weren’t actively looking for a solution to any particular known problem. Some dealerships are looking to increase CRM input, some are trying to solve employee turnover, some want accountability, most are looking for more sales. The reason we build case studies around our dealer’s experience with Nextup is that we come across all kinds of unique situations and needs.
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